Welcome to Bigbyartey. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
When you use our website, we may collect the following types of information:
a. Personal Information
- Name, email address, phone number
- Billing and shipping address
- Payment details (processed securely via third-party payment providers)
- Account login credentials (if you create an account)
b. Non-Personal Information
- IP address and device information
- Browser type and operating system
- Browsing behavior on our website (pages visited, time spent, etc.)
- Referral sources (how you found our website)
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience. Cookies help us:
- Remember your preferences and settings
- Analyze website traffic and user interactions
- Deliver relevant advertisements and promotions
You can manage cookie preferences through your browser settings. However, disabling cookies may impact website functionality.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To provide customer support and respond to inquiries
- To personalize your shopping experience
- To improve our website, products, and services
- To send promotional emails, newsletters, and marketing content (with your consent)
- To prevent fraud and enhance security
- To comply with legal and regulatory requirements
3. How We Protect Your Information
We implement industry-standard security measures to protect your personal data, including:
- Encryption: Secure encryption for payment processing and sensitive data storage
- Access Controls: Restricted access to personal data, available only to authorized personnel
- Regular Security Audits: Routine checks to identify and address vulnerabilities
Despite our efforts, no online platform can guarantee absolute security. If you suspect unauthorized access to your account, please contact us immediately.
4. Sharing and Disclosure of Information
We do not sell or rent your personal data. However, we may share information with:
- Service Providers: Third-party partners who help us with payment processing, shipping, and marketing
- Legal Authorities: When required by law, regulation, or to protect against fraud or illegal activity
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access & Correction: Request access to or correction of your personal information
- Data Deletion: Request deletion of your personal data (subject to legal requirements)
- Opt-Out of Marketing: Unsubscribe from promotional emails at any time
- Cookie Preferences: Adjust cookie settings through your browser
To exercise these rights, please contact our support team.
6. Age Restrictions
Our website is intended for individuals aged 16 and above. We do not knowingly collect personal data from children under 16. If we discover that a minor has provided us with personal information, we will take immediate steps to delete it.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal data.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed
Contact us
Tel:
Email:support@bigbyartey.com
Address: